Olney Library Kiosk

Olney Library Kiosk Customers May Now Pick up Holds Montgomery County Public Libraries (MCPL) Customers who are going to the MCPL Express @ Olney may now pick up holds at the lockers located in the Longwood Community Center, 19300 Georgia Ave. To pick up a hold, a customer must be signed up to receive email notifications from MCPL. To register for email notifications, go to www.montgomerycountymd.gov/library and click on the Your Account box and follow the links. (Holds placed by customers with paper notifications will be cancelled.) When placing a hold, select OLN_LOCKER or Olney Hold Lockers at Longwood Community Center as the pick up library.Holds may be picked up beginning at 6 p.m on the day the notice is received. Alternatively, customers may check their account online and when they see that the item for which they received the hold notice is checked out and on their account, they can come to MCPL Express @ Olney and retrieve the item from the hold lockers. If not picked up within four days, (including closed days for Longwood and the day the notice is received), the holds will be removed from the lockers and sent to the next hold customer or back to its own library. The shortened pickup time and the need for email notification are necessary because of the limited number of lockers available for holds and the anticipated popularity of the service.Once the item arrives at MCPL Express @ Olney, MCPL staff will check it out to the library card number that was used to place the hold. That same library card must be used to retrieve the hold from the hold locker.For more information about the services available, visit the MCPL Express @ Olney website.